Job Description
Start your tech career this week with Tech Innovate Solutions! We're seeking motivated Entry Level IT Support Specialists to join our dynamic Columbus team. No experience necessary – we provide comprehensive training and mentorship. Enjoy competitive benefits, flexible work arrangements, and opportunities for rapid growth in one of Ohio's fastest-growing tech hubs.
Our ideal candidates are passionate about technology, eager to learn, and committed to delivering exceptional customer service. Join us to build foundational skills in network administration, system troubleshooting, and IT security while working alongside industry experts.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist users with device setup, configuration, and troubleshooting
- Document incidents, resolutions, and system changes in IT service management tools
- Collaborate with senior IT staff on system upgrades and maintenance projects
- Conduct periodic system checks and preventative maintenance tasks
- Train employees on new technologies and security protocols
- Support office equipment including printers, scanners, and AV systems
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic knowledge of Windows OS and Microsoft Office Suite
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- CompTIA A+ certification or willingness to obtain within 6 months
- Valid driver's license for occasional equipment pickups