Job Description
Apex Digital Solutions is looking for ambitious individuals to join our team as an Entry Level IT Support Associate. We are a rapidly growing tech firm based in San Jose, CA, and we are currently hiring for immediate openings.
Do you have a passion for technology but lack formal experience? We provide comprehensive on-the-job training to help you grow into a certified IT professional. This is a fantastic opportunity for recent graduates or career switchers looking to break into the tech industry.
Why Join Us?
- Start immediately upon hiring.
- No prior experience required.
- Competitive hourly wage ($20 - $30/hr).
- Health benefits and paid time off.
Responsibilities
- Provide first-level technical support to employees regarding computer hardware and software issues.
- Assist in the setup, configuration, and maintenance of office IT equipment (laptops, printers, routers).
- Monitor system performance and troubleshoot network connectivity problems.
- Document technical issues and resolutions in the help desk ticketing system.
- Collaborate with senior IT staff to implement new software deployments.
Qualifications
- High school diploma or equivalent required.
- Basic familiarity with Windows and Mac operating systems is a plus.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent communication skills to interact with non-technical staff members.
- Ability to work independently and manage time effectively in a fast-paced environment.