Job Description
Join our dynamic team at Dallas Tech Solutions! We're urgently hiring motivated individuals for entry-level customer support roles in Dallas. No prior experience required – we provide comprehensive training to launch your career in tech support. This is your chance to gain valuable skills in a fast-paced environment while earning competitive pay. Our modern office in downtown Dallas offers a collaborative atmosphere with growth opportunities. Immediate openings available – apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document customer interactions in CRM systems
- Troubleshoot basic technical issues for clients
- Collaborate with senior team members to resolve complex cases
- Participate in ongoing training programs
- Maintain positive customer satisfaction metrics
- Assist with departmental projects as assigned
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer literacy (typing, internet navigation)
- Ability to learn quickly and adapt to new systems
- Positive attitude and customer-focused mindset
- Reliable internet access for remote work options
- Eligibility to work in the United States
- No experience necessary – training provided