Job Description
Join our dynamic team as an Entry-Level Customer Support Specialist! We're urgently hiring motivated individuals in New York with no prior experience. This is your golden ticket to launch a rewarding career in tech with comprehensive training provided. Enjoy a competitive salary, full benefits package, and growth opportunities within our rapidly expanding company.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve technical inquiries and troubleshoot basic software issues
- Document customer interactions accurately in CRM systems
- Collaborate with senior team members to resolve complex cases
- Contribute to improving customer experience processes
- Maintain product knowledge through continuous learning
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Ability to learn new technologies quickly
- Customer-focused mindset with empathy
- Basic computer proficiency
- Available for full-time schedule (40 hours/week)
- No experience required – training provided!