Job Description
Join our dynamic team as an Entry-Level Customer Support Specialist! No prior experience required – we provide comprehensive training to launch your career in tech. This urgent opening in Portland offers a supportive environment where your growth matters. Help us deliver exceptional service while gaining valuable skills in communication, problem-solving, and digital tools. Perfect for recent graduates or career changers seeking a fresh start.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document interactions accurately in our CRM system
- Collaborate with technical teams to resolve complex issues
- Process orders and maintain customer account information
- Participate in daily training sessions and team meetings
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (no college required)
- Strong written and verbal communication skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new technologies
- Reliable internet connection for remote work options
- Must be available for weekday shifts (8 AM - 6 PM)