Job Description
Launch Your Career This Week in Austin, TX
Are you looking for a job that offers immediate start dates and no prior experience required? Horizon Digital Solutions is seeking enthusiastic individuals to join our growing team as Entry-Level Customer Success Associates. We are a fast-paced company dedicated to providing top-tier service, and we are looking for people who are ready to learn and grow.
We provide comprehensive training, a supportive culture, and the chance to earn a competitive hourly wage starting immediately.
Why Join Horizon Digital?
- Immediate Hiring: Positions available to start this week.
- No Experience Needed: We train you from scratch.
- Competitive Pay: Earn $18-$24/hour plus performance bonuses.
- Modern Environment: Work in the heart of Austin.
Responsibilities
- Resolve Inquiries: Assist customers via phone, email, and chat with product questions and service requests.
- Issue Resolution: Troubleshoot basic technical issues and provide effective solutions.
- Data Management: Maintain accurate customer records in our CRM system.
- Team Collaboration: Communicate effectively with team members to ensure consistent service quality.
- Feedback Collection: Gather customer insights and relay them to management for process improvement.
Qualifications
- Education: High School Diploma or GED is required.
- Computer Literacy: Basic proficiency with Microsoft Office and web browsers.
- Communication: Strong verbal and written communication skills.
- Availability: Must be available to work full-time hours.
- Attitude: Self-motivated, reliable, and eager to learn new skills.