Job Description
Join our dynamic team at Tampa Solutions Group! We're urgently hiring motivated individuals with no prior experience for our customer support division. If you're eager to learn and grow your career, this is your opportunity. We provide comprehensive paid training and a supportive environment where your success is our priority. Enjoy competitive benefits, flexible scheduling options, and a chance to build lasting professional relationships in Tampa's thriving business district.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and account updates accurately using our CRM system
- Collaborate with team members to resolve complex customer issues
- Maintain detailed records of customer interactions in our database
- Contribute to continuous improvement of customer service protocols
- Participate in ongoing training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication skills with clear verbal and written abilities
- Basic computer proficiency and willingness to learn new software
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment with minimal supervision
- Reliable transportation to our downtown Tampa location
- Must pass background check and drug screening