Job Description
Join Austin's fastest-growing customer service team! We're urgently hiring motivated individuals with no prior experience for our entry-level Customer Specialist role. If you're a people person with strong communication skills and a passion for helping others, this is your golden ticket to launch your career in Austin's thriving tech and service industries.
At Austin Growth Partners, we invest in our people through comprehensive training programs, mentorship, and clear career progression paths. Enjoy a supportive work environment with flexible scheduling opportunities and company-sponsored certifications. This full-time position includes competitive pay, health benefits, and performance bonuses.
Perfect for recent graduates, career changers, or anyone looking to start fresh in Austin. No college degree required – we value attitude over experience. Apply today and start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using our proprietary CRM system and internal knowledge base
- Collaborate with team members to ensure seamless customer experiences
- Document interactions and maintain accurate customer records in our database
- Participate in ongoing training to enhance product knowledge and service skills
- Meet performance metrics for response time and customer satisfaction
- Contribute to team improvement initiatives through feedback sharing
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (GED accepted)
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications (email, browsers)
- Ability to work in a fast-paced environment with shifting priorities
- Valid authorization to work in the United States
- Reside within 30 miles of Austin, TX