Job Description
Launch your career in Tampa with zero experience required! Tampa Bay Connect is seeking motivated individuals for immediate full-time openings in our dynamic customer support team. No prior experience? Perfect! We provide comprehensive paid training and a supportive environment where you can grow professionally while serving our vibrant community. Join our mission to deliver exceptional service and build a meaningful career path.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Process transactions and resolve service issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training sessions to enhance skills
- Contribute to a positive team culture through proactive communication
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Basic computer literacy and typing skills
- Strong verbal communication abilities
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options
- Ability to work flexible shifts including weekends
- Pass background check and drug screening