Job Description
Join Wichita's fastest-growing customer support team! We're hiring motivated individuals immediately for our entry-level Customer Service Representative positions. No prior experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of downtown Wichita. Perfect for recent graduates, career changers, or anyone seeking a stable, rewarding opportunity with growth potential.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Resolve billing issues, product questions, and service concerns efficiently
- Document all customer interactions accurately in our CRM system
- Collaborate with support teams to escalate complex issues when needed
- Maintain positive customer satisfaction metrics through quality service
- Participate in ongoing training to enhance product knowledge and communication skills
Qualifications
- High school diploma or equivalent (GED)
- Strong written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Wichita location
- No prior experience required – we train all new hires