Job Description
Join Austin's fastest-growing tech support team! We're urgently hiring passionate individuals for immediate entry-level customer service roles. No experience needed – we provide comprehensive training and career advancement opportunities. Enjoy Austin's vibrant culture while building your professional skills in a dynamic, supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with step-by-step guidance
- Document interactions in our CRM system
- Collaborate with senior team members on complex cases
- Meet daily performance metrics
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Excellent verbal communication skills
- Basic computer proficiency
- Ability to learn quickly and adapt
- Positive attitude and teamwork mindset
- No prior experience required
- Must pass background check