Job Description
Join our dynamic team immediately! Coastal Solutions Group is urgently hiring Entry-Level Customer Service Specialists in Virginia Beach. No experience required—we provide paid training and career growth opportunities. Work in a vibrant coastal environment while helping customers with their needs. Full benefits package included!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic product/service issues using our knowledge base
- Document interactions in CRM system with accuracy
- Collaborate with senior team members for complex cases
- Meet daily performance and quality targets
- Participate in ongoing product training sessions
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience necessary—training provided
- Strong verbal communication skills
- Basic computer proficiency (typing, internet navigation)
- Ability to work in a fast-paced environment
- Positive attitude and teamwork mindset
- Reliable transportation to our Virginia Beach office