Job Description
Urgent Hiring Opportunity! Join our dynamic Atlanta team as an Entry-Level Customer Service Specialist. No experience required – we provide comprehensive training to launch your career. This full-time position offers competitive pay, growth opportunities, and a supportive work environment in the heart of Atlanta. If you're motivated, customer-focused, and ready to grow, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using our internal support systems
- Document interactions accurately in our CRM database
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs to enhance skills
- Identify and escalate complex issues to senior team members
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and typing proficiency
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Atlanta office
- Ability to work flexible shifts including weekends if needed
- No prior experience required – we train everyone from scratch!