Job Description
Immediate opening for motivated individuals with no experience! Join our dynamic Orlando team as an Entry-Level Customer Service Specialist. We provide comprehensive paid training and career advancement opportunities. Enjoy competitive pay, health benefits, and a supportive work environment. Perfect for recent graduates or career changers!
At Sunrise Solutions, we believe in nurturing talent. Our 8-week onboarding program ensures you gain all necessary skills while earning from day one. Work with industry leaders in a fast-paced, collaborative setting.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic technical issues using our knowledge base
- Document interactions accurately in CRM systems
- Collaborate with senior team members for complex cases
- Meet daily performance metrics for response time and resolution
- Participate in weekly training sessions and skill development
- Maintain positive customer satisfaction scores
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (typing, internet navigation)
- Ability to work flexible shifts (including weekends)
- Positive attitude and willingness to learn
- Reliable transportation to our Orlando office
- Passion for helping others