Job Description
Join our dynamic team at Texas Premier Solutions as an Entry-Level Customer Service Specialist! We're hiring immediately for motivated individuals with no prior experience. If you're passionate about helping people and ready to launch your career, this is your golden opportunity. We provide comprehensive paid training and a supportive environment to help you thrive. Enjoy competitive pay, full-time benefits, and the chance to grow within our expanding Austin-based company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using our CRM system
- Process orders, returns, and exchanges accurately
- Collaborate with team members to ensure seamless service delivery
- Document customer interactions and maintain detailed records
- Continuously learn product knowledge to provide accurate information
- Contribute to a positive team culture through collaboration
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment
- Basic computer literacy and typing skills
- No prior experience needed – we train you!
- Positive attitude and willingness to learn
- Must be available for full-time hours (40 hrs/week)