Job Description
Start your career this week with Charlotte Opportunity Group! We're hiring enthusiastic individuals no experience required for our growing customer service team. Enjoy a supportive environment where you'll receive comprehensive training on day one. Perfect for recent graduates or career changers looking to launch their professional journey in Charlotte's thriving business district. Immediate start available!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics for response times
- Participate in weekly product knowledge sessions
Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Basic computer proficiency (Microsoft Office)
- Positive attitude and willingness to learn
- Reliable transportation to downtown Charlotte
- Ability to work 40 hours/week (9am-5pm schedule)