Job Description
Join our dynamic team at Georgia First Solutions as an Entry-Level Customer Service Specialist! We're immediately hiring motivated individuals with no prior experience to deliver exceptional service to our clients. As a leader in Georgia's business services sector, we provide comprehensive training and career growth opportunities. Enjoy competitive pay, benefits, and a supportive environment where your success is our priority. If you're ready to start your professional journey, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Follow company protocols for handling sensitive information
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - training provided
- Strong communication and active listening skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with Microsoft Office
- Positive attitude and willingness to learn
- Must pass background check and drug screening
- Reliable transportation to our Atlanta office