Job Description
Join Coastal Solutions Group's award-winning team in Virginia Beach! We're seeking motivated individuals to launch their careers in customer service. No experience required – we provide comprehensive training. Enjoy competitive pay, benefits starting day one, and a supportive environment where your growth is our priority. Immediate openings available! Apply today and start your journey with us.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Continuously improve product knowledge through training
- Meet daily performance metrics
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to our Virginia Beach office
- US work authorization required