Job Description
Join Oklahoma City Innovations and kickstart your career this week! We're seeking enthusiastic individuals with no prior experience for our Entry-Level Customer Service Specialist role. Our comprehensive training program ensures you'll master essential skills while earning competitive pay. Enjoy a supportive team environment, flexible scheduling options, and opportunities for rapid advancement. Perfect for recent graduates, career changers, or anyone ready to build a professional foundation. Start your journey with us immediately!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Document interactions in CRM system while maintaining data integrity
- Collaborate with team to resolve escalated issues efficiently
- Participate in ongoing product knowledge training sessions
- Identify upsell opportunities to enhance customer satisfaction
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent (no experience required)
- Excellent verbal and written communication skills
- Basic computer proficiency with ability to learn new software
- Strong problem-solving and active listening abilities
- Positive attitude with willingness to learn new processes
- Ability to work flexible hours including evenings/weekends
- Reliable transportation to our Oklahoma City office
- Passion for helping others and providing exceptional service