Job Description
Are you looking to start this week? Horizon Customer Solutions is currently hiring Entry-Level Customer Service Representatives in Los Angeles, CA. We are looking for motivated individuals who are eager to launch their career with no experience required.
Join a fast-paced team where your growth is our priority. We provide comprehensive on-the-job training and a supportive environment for those ready to make an impact. If you are ready to kickstart your career immediately, we want to hear from you!
Why Choose Us?
- Immediate start available for qualified candidates.
- Competitive hourly wage with performance bonuses.
- Full medical, dental, and vision insurance.
- Career advancement opportunities into Team Lead and Management roles.
Do not miss this opportunity to join one of the leading employers in Los Angeles. Apply today and secure your future with us.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on delivering exceptional service.
- Assist customers in resolving product or service issues efficiently and professionally.
- Accurately document customer interactions and feedback in our CRM system.
- Collaborate with team members to identify trends and improve service protocols.
- Participate in ongoing training sessions to enhance product knowledge and soft skills.
- Uphold company standards for professionalism and brand representation at all times.
Qualifications
- High school diploma or GED is required.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency and familiarity with web browsers.
- Reliable internet connection and home office setup (if remote).
- A positive attitude and a willingness to learn new skills quickly.