Job Description
Join Our Team Immediately in Oklahoma City, OK!
We are seeking enthusiastic Entry Level Customer Service Representatives to join our dynamic team. If you are ready to start a rewarding career this week and thrive in a fast-paced environment, we want to hear from you.
As a key member of our support team, you will be the first point of contact for our valued clients, ensuring they receive exceptional service. We provide comprehensive training, mentorship, and a clear path for career advancement.
Why Apply?
- Immediate Start Available
- Competitive Pay ($18 - $22/hr)
- Modern Work Environment
- Career Growth Opportunities
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and live chat with a professional demeanor.
- Resolve customer complaints and issues efficiently while maintaining high customer satisfaction scores.
- Accurately document all customer interactions and account details in our CRM database.
- Identify customer needs and recommend appropriate solutions or escalate complex issues to senior staff.
- Collaborate with cross-functional teams to ensure consistent service delivery.
- Participate in daily training sessions and team meetings to improve service standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus, but not required for this entry-level position.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing speed (35+ WPM).
- Ability to work in a fast-paced setting with a positive attitude.
- Must be legally authorized to work in the United States.