Job Description
Are you ready to kickstart your career in the heart of Washington, DC? Capital Talent Solutions is currently seeking motivated individuals to join our team as Entry-Level Customer Service Representatives. We are hiring immediately and offer no experience required positions with comprehensive on-the-job training.
We are looking for energetic team players who are eager to learn and grow. If you have a strong desire to succeed and a professional attitude, we want to hear from you. Take the first step toward a stable and rewarding career today.
Responsibilities
- Manage Customer Inquiries: Answer incoming calls and emails to assist customers with questions, concerns, and product information.
- Data Entry: Accurately input and maintain customer data into our internal systems to ensure records are up-to-date.
- Problem Resolution: Work with the team to resolve customer issues efficiently and professionally.
- Support Operations: Assist with daily office operations and administrative tasks to keep the team running smoothly.
- Team Collaboration: Participate in daily briefings and collaborate with colleagues to meet team targets and goals.
- Follow Procedures: Adhere to company policies, procedures, and safety guidelines at all times.
Qualifications
- Education: High school diploma or GED equivalent is required.
- Experience: No prior experience is necessary. We provide full training for all new hires.
- Computer Skills: Basic proficiency with computers and the ability to learn new software quickly.
- Communication: Strong verbal and written communication skills with a friendly and professional demeanor.
- Reliability: Must be punctual and able to work full-time hours.
- Transportation: Reliable transportation is required to commute to our Washington, DC location.