Job Description
Are you ready to launch a successful career without prior industry experience? IndyConnect Solutions is currently hiring immediately for Entry Level Customer Service Representatives in Indianapolis, IN.
We offer a comprehensive paid training program, so no previous experience is required. If you possess a positive attitude, strong communication skills, and a drive to succeed, we want to hear from you. Join a team that values growth and rewards hard work.
Responsibilities
- Answer incoming customer inquiries via phone and email in a professional and timely manner.
- Provide accurate information regarding our products and services to resolve customer issues.
- Document customer interactions and feedback into our CRM database accurately.
- Collaborate with team leads to improve service quality and operational efficiency.
- Assist in onboarding new clients and explaining our service benefits.
Qualifications
- High school diploma or equivalent required.
- Must be at least 18 years of age.
- Basic computer proficiency and typing skills.
- Excellent verbal and written communication abilities.
- Ability to work full-time hours in a fast-paced environment.