Job Description
We are seeking motivated and energetic individuals to join our growing team in the heart of Charlotte. This is a fantastic opportunity for those looking to launch a career in customer service and sales. No prior experience is required; we provide comprehensive on-the-job training to help you succeed.
Why You'll Love Working Here:
- Competitive Pay: Starting at $18.00/hour with performance-based bonuses.
- Career Growth: Clear pathways for advancement into management roles.
- Modern Benefits: Health, dental, and vision insurance for full-time employees.
- Flexible Scheduling: Support for work-life balance.
Take the first step towards a rewarding career today.
Responsibilities
- Interact with incoming customers via phone, email, and chat to resolve inquiries and provide solutions.
- Process customer orders, returns, and account adjustments accurately and efficiently.
- Identify customer needs and recommend appropriate products or services to increase satisfaction.
- Collaborate with the sales team to meet daily and weekly performance targets.
- Maintain a professional demeanor and uphold company brand standards in every interaction.
- Document customer interactions and feedback within the CRM system.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills with a friendly, professional tone.
- Basic computer proficiency and ability to navigate multiple software applications.
- Ability to work full-time hours, including weekends and holidays as needed.
- A positive attitude and a genuine desire to help others succeed.
- Reliable transportation is a plus.