Job Description
Are you looking for a stable career opportunity in Oklahoma City? Metro Customer Care Solutions is seeking motivated individuals to join our dynamic team. We are committed to excellence and pride ourselves on being an equal opportunity employer. Even if you have no prior experience, our comprehensive training program will set you up for success.
Why Choose Us?
- Competitive hourly pay ($18.00 - $22.00).
- Full benefits package including health, dental, and vision.
- Modern office environment with a supportive team culture.
- Clear pathways for career advancement and growth.
Join us and start building your future today.
Responsibilities
- Manage high-volume inbound and outbound customer calls with a friendly, professional demeanor.
- Assist customers with product inquiries, account troubleshooting, and service requests.
- Enter and update customer data accurately into our internal CRM systems.
- Resolve customer complaints efficiently while maintaining high satisfaction scores.
- Collaborate with the support team to resolve complex issues and improve processes.
Qualifications
- High School Diploma or GED equivalent required.
- Excellent verbal and written communication skills.
- Ability to multitask and work efficiently in a fast-paced office setting.
- Basic computer literacy and typing skills (35+ WPM).
- Must be reliable, punctual, and eager to learn new skills.