Job Description
Are you looking for immediate employment with the security of a guaranteed weekly paycheck? Indy Connect Support is looking for driven individuals to join our team in Indianapolis. We prioritize our employees' financial stability by offering consistent weekly pay schedules and immediate start dates.
As a Customer Service Representative, you will be the face of our brand, ensuring our clients receive top-tier support. We provide comprehensive training, so no prior experience is required. Join a company that values your time and rewards you for your hard work.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer complaints and issues with patience and professionalism.
- Update customer information and order details in our CRM systems accurately.
- Assist in processing returns, exchanges, and refunds.
- Collaborate with team leads to meet daily and weekly performance targets.
Qualifications
- High school diploma or equivalent (GED).
- Strong verbal and written communication skills.
- Basic computer proficiency (typing speed of 35+ WPM).
- Ability to work flexible shifts, including evenings and weekends.
- A positive attitude and a desire to help others.