Job Description
Join our dynamic Las Vegas team as an Entry-Level Customer Service Representative! We're hiring immediately to support our rapid expansion in the hospitality sector. This is your launchpad into a thriving career with competitive benefits and growth opportunities. No prior experience required – we provide comprehensive training!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in our CRM system
- Collaborate with support teams to ensure seamless service
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills in English
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Must be available for flexible scheduling including weekends