Job Description
Join our dynamic team at Illinois Retail Solutions as an Entry-Level Customer Service Representative! We're hiring immediately for motivated individuals with no prior experience. This is your opportunity to launch your career in customer service with comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Chicago.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Update customer records in CRM systems
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Attend ongoing training sessions
- Assist with special projects as needed
Qualifications
- No prior experience required
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours
- Strong problem-solving mindset
- Team player mentality