Job Description
Join our dynamic team in Detroit and kickstart your career! We're urgently hiring motivated entry-level professionals for a full-time Customer Service Representative position. No experience necessary – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and growth opportunities in a supportive environment. Apply today and become part of Detroit's thriving business community!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently using our CRM system and internal resources
- Document interactions accurately in our customer database
- Collaborate with team members to ensure seamless service delivery
- Identify opportunities to improve customer satisfaction processes
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college students welcome)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Valid work authorization in the United States
- Reliable transportation to downtown Detroit location