Job Description
Are you looking for an exciting opportunity to launch your career in Columbus?
We are urgently hiring Entry Level Customer Service Associates to join our high-performing team. This is a fantastic opportunity for recent graduates or those looking to switch careers. We offer comprehensive training and a supportive environment designed for growth.
Why Join Us?
- Competitive pay ranging from $18.00 - $22.00 per hour
- Full-time hours with comprehensive benefits package
- Fast-track career advancement opportunities
- Modern office environment with a collaborative culture
Don't wait—apply today to secure your position!
Responsibilities
- Assist customers with inquiries via phone, email, and chat with a friendly and professional demeanor.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Provide accurate product and service information to guide customers.
- Process orders and update customer records in the CRM system accurately.
- Collaborate with team members to meet daily and monthly sales targets.
- Participate in ongoing training to enhance product knowledge and soft skills.
Qualifications
- High school diploma or GED required; Bachelor’s degree preferred but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency and familiarity with CRM software is a plus.
- Ability to multitask in a fast-paced, high-volume environment.
- Problem-solving mindset with a focus on customer success.
- Reliable attendance and a positive attitude.