Job Description
Join our dynamic team in Washington DC and launch your career with no experience required! Capital Solutions Group is seeking enthusiastic Entry-Level Customer Service Associates to deliver exceptional client experiences. We provide comprehensive training, career growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to start in a thriving industry.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve service issues efficiently
- Contribute to a positive customer experience through attentive communication
- Adhere to company policies and regulatory compliance standards
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced team environment
- Basic computer proficiency with willingness to learn new systems
- Strong problem-solving and multitasking abilities
- Positive attitude with customer-first mindset