Job Description
Join our dynamic team in San Jose with no experience required! We're hiring immediately for Entry-Level Customer Service Associates. Enjoy competitive pay, comprehensive training, and career growth opportunities in Silicon Valley's thriving tech hub. Full benefits package included after 90 days. Perfect for recent graduates or career changers!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic technical issues using knowledge base resources
- Document interactions and update customer records accurately
- Collaborate with senior team members for complex escalations
- Maintain high customer satisfaction metrics
- Participate in ongoing product training sessions
- Adhere to company policies and confidentiality standards
Qualifications
- No prior experience necessary
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable internet connection for remote work options
- Valid California ID or work authorization