Job Description
Join our dynamic team at Oakland Community Solutions as an Entry-Level Customer Service Associate! We're hiring immediately for motivated individuals with no prior experience. This full-time position offers comprehensive training, career growth opportunities, and a supportive work environment in the heart of Oakland. If you're passionate about helping others and eager to build your professional skills, we encourage you to apply today.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to achieve departmental goals
- Participate in ongoing training to enhance service skills
- Support community outreach initiatives
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we provide full training
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Valid California ID or driver's license
- Must pass background check and drug screening