Job Description
Join our dynamic Fort Worth team as an Entry-Level Customer Service Associate! We're hiring immediately for motivated individuals with no prior experience – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized. Perfect for recent graduates or career changers seeking a fresh start in customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems with attention to detail
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for call volume and resolution time
- Participate in ongoing product knowledge training sessions
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new systems
- Reliable transportation to our Fort Worth location