Job Description
Ready to launch your career? Omaha Community Enterprises is seeking enthusiastic Entry-Level Customer Service Associates to join our dynamic team immediately. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling options, and a supportive work environment in Omaha's thriving business district. This is your opportunity to grow with a company that values talent over experience.
What We Offer:
- Comprehensive paid training program
- Health, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement opportunities
- Clear career advancement pathways
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to achieve department goals
- Adhere to company policies and service standards
- Participate in ongoing training and development
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Omaha location
- Must pass background check and drug screening