Job Description
Are you looking for a job that starts this week? Urban Support Services is currently hiring enthusiastic individuals for immediate openings in New York City. We are looking for friendly, reliable team members who are ready to grow with us.
Perfect for those with no prior experience! We provide comprehensive paid training to get you up to speed quickly. Join a team that values your potential and offers a clear path for advancement.
Why Join Us?
- Immediate Start: Begin earning money within days of applying.
- No Experience Needed: We train you from the ground up.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Growth Opportunities: Clear pathways to senior roles and management.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a professional and friendly demeanor.
- Process customer orders and manage account information accurately and efficiently.
- Resolve customer complaints and issues in a timely manner to ensure high satisfaction.
- Collaborate with the sales and support teams to meet daily and weekly performance targets.
- Maintain accurate records of customer interactions and transactions in our database.
- Assist in the onboarding process for new team members when needed.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Able to work a flexible schedule, including weekends and holidays if required.
- Must be reliable, punctual, and possess a positive attitude.
- Ability to learn new software and processes quickly.