Job Description
We are currently seeking a motivated Customer Service Representative to join our expanding team in Fort Worth, Texas. If you are looking for a job that starts this week and are ready to launch a rewarding career, we want to meet you.
At Metro Support Services, we value enthusiasm and a willingness to learn. We provide all the necessary training to help you succeed. Join us in making a difference in our community and your future.
Responsibilities
- Greet and assist customers via phone, email, and in-person with a positive attitude.
- Resolve customer inquiries and complaints efficiently and professionally.
- Enter and maintain accurate customer data in our CRM systems.
- Process orders, returns, and exchanges accurately.
- Collaborate with team members to ensure seamless service delivery.
- Identify opportunities to improve customer satisfaction and workflow efficiency.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Reliable transportation is required.
- Ability to pass a background check and drug screening.