Job Description
Are you looking for a new career opportunity in Nashville, TN?
Nashville Growth Partners is currently hiring Customer Service Representatives with no prior experience required. We are looking for enthusiastic individuals ready to learn, grow, and succeed in a dynamic environment.
We offer a competitive hourly rate, comprehensive benefits, and a clear path for advancement. If you have a positive attitude and a willingness to learn, we want to meet you.
Responsibilities
- Answer incoming customer inquiries via phone and email promptly and professionally.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Identify customer needs and recommend appropriate solutions to ensure satisfaction.
- Document all interactions and transactions in our CRM system.
- Collaborate with the sales and operations teams to meet daily and weekly targets.
- Maintain a clean and organized workspace.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED (preferred but not strictly required).
- Basic computer skills and typing proficiency (30+ WPM).
- Strong verbal communication skills and active listening abilities.
- Ability to work a flexible schedule, including weekends and holidays.
- Reliable internet connection for remote work options.