Job Description
Join a growing team in Oakland! We are currently looking for enthusiastic individuals to join our Customer Service team. This is an excellent opportunity for those looking to start their career with no experience required. We provide comprehensive on-the-job training and a supportive environment.
As a Customer Service Representative, you will be the first point of contact for our clients. You will play a key role in ensuring our customers have a seamless and positive experience. We value a strong work ethic and a positive attitude over prior experience.
Why Apply?
- Immediate Start: Hiring today for immediate start dates.
- No Experience Needed: We teach you everything you need to know.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on performance.
- Growth Opportunities: Potential for advancement within the company.
Responsibilities
- Greet customers warmly and assist them with their inquiries in a friendly and professional manner.
- Answer incoming phone calls and respond to customer emails and messages promptly.
- Process sales transactions accurately using our POS system.
- Stock shelves, organize merchandise, and maintain a clean, tidy store environment.
- Resolve customer complaints and issues to ensure high levels of customer satisfaction.
- Collaborate with team members to achieve daily sales and operational goals.
- Assist in inventory management and stock replenishment as needed.
Qualifications
- High school diploma or GED is preferred but not mandatory for this entry-level role.
- Must be at least 18 years of age.
- Excellent verbal communication skills and a positive, outgoing personality.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer literacy and typing skills.
- Ability to stand for extended periods and lift up to 25 lbs safely.
- Reliable transportation to and from work.