Job Description
Are you ready to launch your career in Philadelphia?
At Philadelphia Growth Solutions, we are committed to empowering individuals with the opportunity to succeed. We are currently hiring immediately for a dynamic Customer Service Representative role. No prior experience is necessary; we provide comprehensive training and a supportive environment for you to grow. Join a team that values hard work, dedication, and customer satisfaction.
Why Join Us?
- Immediate Start: Begin earning as soon as this week.
- No Experience Required: Perfect for students or career changers.
- Competitive Pay: Earn $18 - $22/hour based on performance.
- Professional Growth: Clear pathways to management and leadership roles.
Responsibilities
- Greet and welcome customers with a positive, professional attitude.
- Answer inbound calls and emails to resolve inquiries and provide accurate information.
- Assist customers in navigating products and services to ensure satisfaction.
- Process customer transactions accurately and efficiently using POS systems.
- Collaborate with team members to meet daily sales and service targets.
- Maintain a clean, organized workspace and store appearance.
- Handle customer complaints with empathy and escalate complex issues to supervisors when needed.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years of age.
- Strong verbal communication skills and a friendly demeanor.
- Ability to work a flexible schedule, including evenings and weekends.
- Basic computer literacy and ability to learn new software quickly.
- Reliable transportation is a plus.