Job Description
We are seeking enthusiastic Customer Service Representatives to join our dynamic team in Baltimore, MD. This is an immediate hire opportunity for individuals looking to start their career with no prior experience required.
We offer competitive pay, comprehensive training, and a supportive work environment. If you are a self-starter with great communication skills, we want to meet you.
Responsibilities
- Assist customers via phone, email, and chat with inquiries and order processing.
- Process and verify incoming data and customer information accurately.
- Update customer records in internal databases in real-time.
- Resolve basic customer issues with patience and professionalism.
- Collaborate with team leads to meet daily performance and quality goals.
Qualifications
- High school diploma or equivalent required.
- Strong communication skills and a friendly, approachable demeanor.
- Basic computer proficiency (typing, email, web navigation).
- Reliable internet connection and a quiet workspace are essential.
- Ability to pass a simple background check and drug screening.