Job Description
Immediate Hiring Event! No Experience Required! Join Coastal Connect Solutions as an Entry-Level Customer Service Associate and launch your career in one of Virginia Beach's fastest-growing industries. We provide comprehensive paid training and a supportive environment where your success is our priority. Perfect for recent graduates or career changers seeking stability and growth opportunities.
Enjoy competitive pay, comprehensive benefits (health/dental/vision), flexible scheduling options, and a vibrant team culture focused on professional development. Located in the heart of Virginia Beach's business district, our modern office offers an inspiring workspace with ocean views.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat support
- Resolve inquiries efficiently while maintaining positive brand representation
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics and quality standards
- Complete product knowledge training modules
- Participate in team meetings and feedback sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills and customer-first mindset
- Ability to type 30+ WPM with basic computer proficiency
- Reliable transportation to our Virginia Beach location
- Flexible availability including evenings/weekends
- No prior experience required - training provided
- Positive attitude and eagerness to learn
- Must pass background check and drug screening