Job Description
Join Austin's fastest-growing tech firm and start earning this week! We're seeking motivated part-time Tech Support Specialists to join our dynamic team. Enjoy weekly pay, flexible scheduling, and hands-on experience with cutting-edge technology. Perfect for students, career changers, or anyone seeking immediate income without long hiring delays.
Why Apply Today?
• Weekly direct deposit payments
• On-the-job training provided
• Opportunity for full-time conversion
• Collaborative startup environment
• Free parking and transit stipend
Responsibilities
- Provide remote technical support via phone, chat, and email
- Troubleshoot hardware/software issues for enterprise clients
- Document cases in CRM system with precision
- Collaborate with senior engineers on complex solutions
- Maintain inventory of loaner equipment
- Conduct user training sessions
- Adhere to SLA metrics and response times
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service or IT support experience
- Proficiency with Windows/macOS operating systems
- Basic networking knowledge (TCP/IP, DNS)
- Exceptional problem-solving abilities
- Available to start immediately this week
- Reliable transportation to downtown Austin office
- CompTIA A+ certification (a plus)