Job Description
Join our dynamic team at Express Staffing Solutions and start earning weekly in Chicago! We're seeking motivated Customer Service Specialists to join our clients' teams immediately. This is your opportunity to launch a rewarding career with weekly paychecks and flexible scheduling.
As a key member of our client's customer support team, you'll deliver exceptional service while gaining valuable experience in a fast-paced environment. We offer comprehensive training, career growth opportunities, and a supportive work culture that values your contributions.
Why Apply Today?
• Weekly paychecks (no more waiting 2 weeks!)
• Immediate start date available
• Flexible part-time hours
• Free parking and transit reimbursement
• Opportunity for permanent placement
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Problem-solving mindset with attention to detail
- Positive attitude and team player mentality
- Must pass background check and drug screening