Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist and kickstart your career immediately! We're urgently hiring tech professionals to provide exceptional support during weekend shifts (Saturday-Sunday, 8 AM-6 PM). This is your chance to join a dynamic team in San Diego's thriving tech scene while enjoying competitive pay and flexible scheduling. Start this week and make an impact!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage ticketing system and prioritize weekend IT requests
- Install, configure, and troubleshoot Windows/macOS systems
- Assist with network connectivity and security protocols
- Document incidents and maintain knowledge base articles
- Collaborate with weekday IT teams for seamless handovers
- Support cloud services (Azure/O365) and mobile device management
Qualifications
- 2+ years of IT support/helpdesk experience
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Windows 10/11 and macOS troubleshooting
- Strong understanding of TCP/IP networking concepts
- Excellent customer service and problem-solving skills
- Ability to work independently during weekend shifts
- Basic knowledge of Azure or AWS services
- Valid California driver's license (for on-site visits)