Job Description
Join Austin's leading tech firm for urgent weekend IT support roles! We're seeking skilled professionals to maintain critical systems during high-demand weekends. Enjoy competitive pay, flexible scheduling, and a dynamic work environment. Immediate start available!
Responsibilities
- Provide remote/on-site technical support for hardware/software issues
- Manage network security protocols and system updates
- Document incidents and maintain service logs
- Collaborate with cross-functional teams for seamless operations
- Train end-users on new technologies
- Monitor system performance and resolve outages
Qualifications
- 2+ years IT support experience
- CompTIA A+/Network+ certification preferred
- Proficiency in Windows/macOS and cloud platforms
- Strong troubleshooting and communication skills
- Ability to work independently under pressure
- Weekend availability (Sat/Sun 8am-6pm)
- Texas driver's license for on-site visits