Job Description
Join our dynamic team as a Weekend Customer Service Specialist in Charlotte! We're seeking energetic professionals to deliver exceptional customer experiences during our peak weekend hours. This immediate-hire position offers competitive pay, flexible scheduling, and opportunities for growth in a fast-paced retail environment. Perfect for students, second-income earners, or anyone seeking weekend work-life balance.
Responsibilities
- Provide exceptional in-store customer service and product knowledge
- Process transactions using POS systems while maintaining accuracy
- Manage inventory counts and stock replenishment during weekend shifts
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store appearance and standards
- Execute promotional campaigns and merchandising directives
- Support opening/closing procedures for weekend operations
Qualifications
- Previous customer service or retail experience preferred
- Ability to work weekends (Saturday/Sunday) with flexible availability
- Strong communication and problem-solving skills
- Basic proficiency with point-of-sale systems
- High school diploma or equivalent required
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork
- Reliable transportation to Charlotte location