Job Description
Join our dynamic team at Metro Retail Solutions! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences in our flagship NYC store. This immediate-opening role offers weekend flexibility with competitive compensation and growth opportunities. Perfect for students, parents, or professionals seeking supplemental income. Enjoy a vibrant retail environment while building valuable customer service skills.
Why Apply? • Weekend-only schedule (Sat-Sun, 8am-6pm) • On-the-job training provided • Employee discounts • Immediate start date • Collaborative team culture
Responsibilities
- Deliver outstanding customer service across all touchpoints
- Process transactions using POS systems with 100% accuracy
- Manage inventory and maintain visually appealing displays
- Resolve customer inquiries and complaints efficiently
- Collaborate with weekend team to achieve sales targets
- Adhere to all safety and security protocols
- Contribute to weekend store opening/closing procedures
Qualifications
- Previous customer service or retail experience preferred
- Weekend availability mandatory (Sat-Sun)
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Basic math and POS system proficiency
- Positive, solution-oriented mindset
- NYC residency required (for immediate commute)
- Ability to pass background check