Job Description
We are currently hiring immediately for Weekend Customer Service Representatives in San Diego, CA. If you are looking for a flexible schedule with competitive pay, this is your chance to join a growing team.
As a Weekend Shift Team Member, you will be the first point of contact for our valued customers. We value reliability, enthusiasm, and a positive attitude. No prior experience is required for many of our roles—we provide comprehensive training.
Responsibilities
- Assist customers via phone and email regarding products and services.
- Resolve customer inquiries and complaints efficiently and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the weekday team to ensure seamless service transitions.
- Process returns, exchanges, and warranty claims.
- Upsell products and services where appropriate to meet team goals.
Qualifications
- High school diploma or equivalent (GED).
- Ability to work weekends (Saturday and Sunday) as required.
- Excellent verbal and written communication skills.
- Proficiency with computer systems and Microsoft Office Suite.
- Strong problem-solving skills and a customer-first mindset.
- Reliable transportation to the San Diego office.