Job Description
Are you a tech-savvy problem solver looking for a weekend advantage? Apex Systems DC is currently hiring immediately for our elite Weekend IT Support team. Join a fast-paced environment where your skills drive success and your weekends are your own.
We are seeking a dedicated IT Support Specialist to handle critical technical issues, maintain system integrity, and provide top-tier service to our Washington DC clients. This is a fantastic opportunity for professionals seeking flexibility and competitive compensation.
Why Apply?
- Urgent Hiring: Start immediately with a competitive sign-on bonus.
- Flexible Schedule: Work Saturdays and Sundays with full-time hours.
- Competitive Pay: Earn up to $35.00/hour based on experience.
We value technical excellence and offer a collaborative culture that supports your career growth.
Responsibilities
- Provide expert Level 2 and Level 3 support for hardware, software, and network issues.
- Monitor server health and perform routine maintenance during off-peak hours.
- Respond to urgent helpdesk tickets with a focus on resolution speed and accuracy.
- Collaborate with the on-call engineering team for complex escalations.
- Conduct system audits and ensure data security compliance.
- Train junior staff on weekend procedures and documentation standards.
Qualifications
- Minimum 2 years of experience in IT Help Desk or Technical Support.
- Proficiency in Windows 10/11 and Microsoft Office Suite.
- Strong knowledge of TCP/IP networking and basic troubleshooting.
- Ability to work flexible weekend shifts (Saturday & Sunday).
- Excellent verbal and written communication skills.
- A+ or Network+ certification is a plus.